Pamela Michaels Fay, businessWrites

Inform? Intrique? Engage? Oh yeah.

I am a storyteller.

Everywhere I look, there is a unique story to tell.  Whether it's a story about a person, a company, an unusual phenomenon or a set of complex numbers, there's a story in there somewhere. 

Stories capture our hearts and our imaginations. Stories make friends out of strangers and communicate what is not easily spoken. When reality is a little too harsh, wrap it in the elegantly woven tapestry of a story. The best stories are those crafted for the audience, one that broadens their perspectives, and leaves them a little breathless. 

I write non-fiction to inspire your readers. What do you need?  Let me tell it in a story.

Contact me at

A Sample of Behavioral Questions and Answers in a Job Interview

Behavioral questions are included in job interviews because they are thought to be accurate predictors of future job success. Rather than those with simple "yes" or "no" answers, behavioral questions tend to be more revealing of past performance than typical interview questions. Although there are perhaps a dozen types of behavioral questions, most fall into a handful of categories. Leadership questions focus on strategies an employee has used to manage teams, as well as for hiring, developing,

How to Write a Business Proposal & Plan

If you want to expand your existing business or even start a new one, you need a comprehensive business plan. A business plan serves multiple purposes. For the business owner, the plan articulates a thorough definition of the business and the market. The process of writing the plan can help the business owner flesh out necessary details. For the investor, a business plan is basically a proposal that explains the viability of a business. If you need money, you will need a business plan. Write a

Limitations of Decision Making Strategies in Management

Decision making strategies are characterized in many ways. However, there are a handful of strategies that apply specifically to managerial decision making within an organization. Decisions in most companies involve managers at all levels. In addition to the quality of the decisions made, management must consider the time involved and the overall impact on the group. No strategy is perfect. Each has its limitations. Consensus decision-making strategies involve the entire group, allowing everyon

How to Get Past a Demotion

Even without a pay cut, a job demotion – or reclassification, as such demotions are currently known — can be a debilitating experience. These days, demotions are quickly becoming a common way to deal with budgetary cutbacks. If you have been demoted, it can leave you feeling enraged and ready to quit. Given the current economic realities, however, you may want to reconsider. You can get past a demotion and, perhaps, even thrive. In the past, a demotion was likely to be a penalty for poor perfor

Effective Employee Evaluation Training for Management

Effective employee evaluations should help both managers and employees. For managers, it’s an opportunity to correct problematic behaviors, acknowledge improvements and recognize exemplary performance among staff members. For employees, it’s the chance to hear praises sung or correct problematic behaviors before more serious issues arise. But if managers have not been trained to effectively draft and deliver an evaluation, the session can create a human resources nightmare. While training may no

How to Create Functional Conflict in an Organization

Functional conflict can be good for an organization. It promotes the healthy exchange of ideas, clears the air and promotes creative thought and keen decision making. Leaders should build conflict into decision-making processes, says Michael Roberto, professor of management at Bryant University in Rhode Island and former Harvard Business School professor. Some companies pride themselves on having a collegial culture, and the idea of conflict is anathema to them. But good things happen when oppos

What to Do When You Aren't Happy With Your Job

Work seems much easier when you love your job -- you can breeze through the toughest times and still feel a sense of accomplishment at the end of the day. However, when you do not enjoy your job, it’s much more difficult to get through the day, let alone feel energized by what you do. Before quitting becomes your best option, implement a few key strategies to help you tolerate your current situation with your sanity in check. There can be a variety of reasons why you're unhappy with your job, i

How to Deal With an Indifferent Supervisor at Work

In addition to managing your day-to-day performance, your supervisor should serve as a coach, mentor, and advocate to you. Under good conditions, most do. But, when the pressures and the demands of running a successful business begin to overwhelm a manager, apathy can set in. When your supervisor is indifferent, she may not effectively function in any of her roles. If this happens, you may need to take steps to maintain your optimism, as well as your career trajectory. Every employee should hav

How to Design a Performance Management System

A good performance management system improves a company’s overall profitability. Performance management systems help establish employee expectations around specific roles, outline resources available to them, and provide the structure for employee appraisals. The best systems are endorsed from top management and align with the needs of the business. Advanced planning can help you implement a performance management system effectively. Get employees involved in the early planning of a new system.

10 Worst Interview Responses

Don’t be complacent about the routine questions asked during interviews. These questions can be tricky, and how you respond to them can determine whether you are hired. Prepare by reviewing the worst responses and taking the time to formulate better answers. A little preparation can give you an edge over unprepared applicants. Tell me about yourself. “I was born in a rural town in downstate Illinois. I went to grade school at…” Why not: The interviewer wants a brief synopsis of your professiona

How to Handle a Lying Boyfriend

You think your boyfriend is lying when he tells you where he's been, who he was with or even what he ate for lunch. Once you hear a single lie, it may be a long time before you believe anything he tells you. Your boyfriend may tell lies to avoid conflict or to spare your feelings, but lying erodes trust. If you catch your boyfriend telling a little white lie, there are ways to handle it. Keep your sanity in check, and know how to move forward. Do not investigate the lie. You will not accomplish

Games for Kids to Play at Baby Showers

Traditionally, baby showers were held only for women expecting their first baby. The etiquette surrounding baby showers has changed, however, and almost anything goes as long as the guest of honor is on board. These days, the shower may include male co-workers and spouses. It may also include the children of guests. You might even host a baby shower where kids are the main guests. For example, the mother-to-be may have older children, nieces and nephews who want to be part of the festivities. Pe